Terms of Use
OVERVIEW
This website is operated by Madeleine Natale Coaching (“we”, “us”, “our”). By accessing this website or purchasing or participating in any services offered through it, you agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.
These Terms apply to all users of the site, including visitors, clients, and contributors of content. If you do not agree to these Terms, you may not access the website or use our services.
SECTION 1 – ELIGIBILITY AND USE OF THE SITE
By using this website, you represent that you are at least the age of majority in your province or territory of residence.
You agree not to use this site or our services for any unlawful or unauthorized purpose, nor to violate any applicable laws or regulations.
Any breach of these Terms may result in immediate termination of your access to the site and services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without express written permission from us.
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – INFORMATION ON THE WEBSITE
The information provided on this website is for general informational purposes only. While we strive for accuracy, we make no representations or warranties regarding completeness, reliability, or timeliness.
You acknowledge that any reliance on information from this site is at your own risk.
We reserve the right to modify the content of this website at any time without obligation to update prior information.
SECTION 4 – MODIFICATIONS TO SERVICES AND FEES
We reserve the right to modify, suspend, or discontinue any service (or any part thereof) at any time without notice.
Fees for services are subject to change. Any changes will not affect services already purchased unless otherwise stated.
SECTION 5 – COACHING SERVICES
Madeleine Natale Coaching provides professional coaching services, including but not limited to one-on-one coaching, group coaching, workshops, and digital resources, delivered online and/or in person as described on this website.
Coaching is a collaborative, reflective process designed to support personal and professional development.
You acknowledge and agree that:
Coaching is not therapy, counseling, legal advice, medical advice, or mental health treatment
Coaching does not replace licensed professional services
No specific outcomes or results are guaranteed
You are solely responsible for your decisions, actions, and results arising from coaching
Participation in coaching may involve self-reflection, challenging conversations, and personal responsibility.
SECTION 6 – PAYMENTS, BILLING, AND CANCELLATIONS
You agree to provide current, complete, and accurate payment information for all services purchased.
Unless otherwise stated in writing:
Payment is required in advance of services
Fees are non-refundable once a coaching session has occurred
Cancellation or rescheduling policies will be communicated at the time of booking and must be adhered to
We reserve the right to refuse or discontinue services for non-payment or breach of these Terms.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools, platforms, or resources. We do not control and are not responsible for the content, functionality, or policies of third parties.
Your use of third-party services is at your own risk and subject to their respective terms.
SECTION 8 – THIRD-PARTY LINKS
This website may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy and are not liable for any harm or damages related to third-party sites.
Please review third-party terms and policies before engaging with their services.
SECTION 9 – USER SUBMISSIONS AND FEEDBACK
If you submit feedback, testimonials, comments, or other materials to us, you grant us the right to use, reproduce, and publish such content for business purposes, unless otherwise agreed in writing.
You are solely responsible for the accuracy and legality of any content you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through this website is governed by our Privacy Policy, which forms part of these Terms.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally, information on the website may contain errors or omissions. We reserve the right to correct such errors and update information at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
For any unlawful purpose
To infringe on intellectual property rights
To harass, abuse, or discriminate against others
To submit false or misleading information
To upload malicious code or interfere with site security
To collect or misuse personal information of others
Violation of these prohibitions may result in termination of access.
SECTION 13 – CONFIDENTIALITY
Coaching conversations are treated as confidential, as outlined by the International Coaching Federation Code of Ethics. Be aware that the Coach-Client relationship is not considered a legally confidential relationship (such as the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege.
Confidentiality may be broken where required by law, including situations involving risk of harm to yourself or others.
Electronic communications cannot be guaranteed to be fully secure, and you acknowledge this risk when communicating via digital platforms.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service, nor do we guarantee any particular results from coaching.
To the fullest extent permitted by law, Madeleine Natale Coaching shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the website or participation in services.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Madeleine Natale Coaching from any claim or demand arising from your breach of these Terms or misuse of the services.
SECTION 16 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 17 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate or suspend access to services immediately, without notice, if we believe you have violated these Terms.
SECTION 18 – ENTIRE AGREEMENT
These Terms, together with any referenced policies, constitute the entire agreement between you and Madeleine Natale Coaching and supersede any prior agreements or communications.
SECTION 19 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Canada.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website or services after changes are posted constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about these Terms of Service may be directed to:
Madeleine Natale Coaching
Email: madeleine.n.coaching@gmail.com
Canada